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Home > Study in Ireland > Griffith College - Cork Campus > Master of Arts in Work-Related Behaviour with Customer Relationship Management

Master of Arts in Work-Related Behaviour with Customer Relationship Management Griffith College - Cork Campus Griffith College - Cork Campus, Ireland

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EUR 16000

Annual Tuition Fee

!
*Subject to change and other fees
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 Free

Application Fee

Duration icon

12 months

Duration

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6.5

IELTS

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79

TOEFL

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55%

Min GPA

Program Overview

Learners in this programme will study to lead and manage teams effectively and create a positive work environment with a strong focus on the relationship between employee and organisational behaviour and customer relationship management (CRM) strategies. Learners will also learn to develop effective CRM strategies that resonate with different customer segments, focusing on customer behaviour aiming to drive customer loyalty and satisfaction.

Why Study with ICHAS?

The MA in Work-Related Behaviour with Customer Relationship Management is designed for graduates of Psychology, business, humanities, health or social science who wish to enhance their own professional leadership and management skills to become organisational behaviour specialists and visionary leaders who can drive change and innovation to become customer-centric leaders.

Exploring the depths of organisation and personnel behaviour with a strong focus on customer relationships, students will learn to leverage data insight, communication techniques and how to use innovative technologies to optimise customer experience and drive business growth. 

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Additional Information

Program Level Master's Degree

College/University Processing Time 2 Days

Program Format Full-Time

Program Intake

Open

Sep 2026

General Admission Requirement

    Academic Requirement

    • Minimum Level of Education Required: To be accepted for this program, student must have a Bachelor's degree.

    6.5 IELTS Score
    79 TOEFL Score Minimum Overall Score
    56 PTE Score Minimum Overall Score
    120 Duolingo Minimum Overall Score
    55% CGPA Minimum Overall Score

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    Tuition Fee

    The values given below are estimated figures, excluding extra charges like material fee, student activity fees, athletic fees, health care, etc., for courses. To know more, please visit the page.

    Average Tuition Fee Per Year

    16000

    Tuition Fee
    (EUR)

     Free

    Application Fee
    (EUR)

    Per year

    Average Cost of Living
    (EUR)

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    The living costs include the total expenses per month, covering accommodation, public transportation, utilities (electricity, internet), books and groceries.

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